About Franklin Research

Franklin Research is a full-service research agency providing research services for public-sector, commercial and not-for-profit organisations in Ireland.

Our services include: telephone, in-person and online surveys; 1-1 executive interviews; focus groups; concept tests; mystery shops; and analysis of client data.

We have delivered over 40 published reports for public-sector clients.

Our services are applied in a range of business issues, including:

  • Post-programme evaluations
  • Service audits
  • New product testing
  • Customer segmentation
  • Customer attitudes, awareness and behaviour
  • Customer satisfaction
  • Stakeholder consultation


Market Research - 25 years
Statistical Analysis - 25 years
In-House Data Collection - 19 years
Focus Groups - 5 years